Support

Reporting a problem

The simplest way is from inside the application: Settings → Report a problem. The message is sent with the technical context we need to reproduce the fault — the version of Eukleia, the version of your system, your device model, your account identifier, and the most recent errors the application ran into. The screen lists them before sending.

There is no automatic reply to these reports: they arrive without an address to write back to.

Writing to us

For a reply, a question about your data, or anything that does not fit in a report: contact@demoos.fr.

Your data

Eukleia's privacy policy describes what is kept, for how long, and how to delete all of it from the application (Settings → Delete my account).

Platform accounts

Eukleia reads your achievements on Steam, PlayStation and RetroAchievements. Linking or unlinking one of these accounts is done in Settings → Account, and has no effect on your achievements with them.